Reveal 2S & Reveal 3S
Setup, operation, and troubleshooting for the REVEAL diamond detectors, including screening results, auto-detection, and the 2S upgrade path.
- How to Create An Account in the MyReveal App — This guide provides step-by-step instructions to create an account in the MyReveal App.
- Adding and Setting Up Your Reveal Diamond Detector 3S & 2S with MyReveal App — This guide provides step-by-step instructions to set up your Reveal 3S and Reveal 2S device with the MyReveal app. Follow the steps below to activate your REVEAL.
- Updating Your Reveal Device in the MyReveal App — This guide explains how to update your Reveal Diamond Detector 2 device using the MyReveal App. Ensure you have created a user account and added your device to the app before proceeding with the update process.
- Using REVEAL Diamond Detector and my.jtr in Your Language — This article covers how many languages REVEAL Diamond Detector can work in, and how to set this up as you set up your device.
- Reveal Network Connection Guide: Wi-Fi, Ethernet, USB Tethering, and Direct Connection Mode — Every way to get your REVEAL Diamond Detector 3S & 2S online, from office Wi-Fi to your phone's connection, plus the September networking update that brings full support for modern IPv6 mobile networks.
- Connecting Your REVEAL Diamond Detector to Wi-Fi — Connect your REVEAL Diamond Detector 3S & 2S to a Wi-Fi network, from the device itself or from the myREVEAL app, and understand what the Wi-Fi button is telling you.
- How to Reset Your myREVEAL Account Password — Forgot your myREVEAL password? Follow these steps to reset your JTR account password from the myREVEAL app or my.jtr.org and get back to screening diamonds.
- Using REVEAL Direct Connection Mode with the myREVEAL App — Direct Connection Mode lets your REVEAL 2S or 3S connect straight to your phone or tablet, so you can screen diamonds anywhere without Wi-Fi or internet.
- Turn Your REVEAL Diamond Detector Into a Desktop Diamond Verification Instrument — Connect your REVEAL Diamond Detector 2S and 3S to a monitor, keyboard, and mouse to run it as a full desktop workstation, with no mobile app needed for daily screening.
- Analyzing with Reveal Diamond Detector 2S — This guide provides step-by-step instructions to conduct an analysis using the Reveal Diamond Detector 2S. Follow these steps to achieve accurate results and use the device correctly.
- How to Review and Understand Results with the Reveal Diamond Detector 2S — Learn how to interpret your Reveal test results, understand colours, and identify natural and refer diamonds; lab-grown ones and simulants.
- Does REVEAL Diamond Detector Require a Subscription? — No. Core diamond screening on REVEAL never requires a subscription. Here is what comes complimentary with every device and what is available as an optional paid add-on.
- REVEAL Diamond Detector Subscription Plans: Free, Solo, Teams, and Teams Pro — Compare subscription plans for the REVEAL Diamond Detector 2S and REVEAL Diamond Detector 3S, JTR's diamond screening devices, from the complimentary Free plan included with every diamond verification device to Teams Pro for multi-location diamond screening operations.
- Camera view is black or the lights don't turn on: check your power supply — Black camera view? Your USB-C charger probably isn't supplying 20V / 1.75A. Use the supplied adapter, or a compliant charger with nothing else plugged in.
- Slow or Laggy Camera on the REVEAL Diamond Detector 3S or 2S: Is It Your Wi-Fi or the Device? — Is the camera view on your REVEAL Diamond Detector 2S slow, choppy or delayed in the myREVEAL app or on your laptop? Connect the device to a monitor first to see whether the cause is your Wi-Fi network or the device itself, then follow the steps to fix a slow connection.
Reveal 360 Base
Everything you need to set up and use your REVEAL 360 Base.
Reveal Stage XL
Everything you need to set up and use your REVEAL Stage XL.
- Setting Up the REVEAL STAGE XL — Step by step setup for the REVEAL STAGE XL extension module, the largest automated diamond screening area on the market, from removing the tray shipment locks to pressing Home for your first analysis with the REVEAL Diamond Detector 3S & 2S.
Articles
Expert articles on diamond screening, verification, and gemological reports
General Equipment Topics
Common information about JTR Equipments
- How to Register Your REVEAL Product — Registering your JTR equipment keeps your warranty coverage, activation history, and device details up to date in your my.jtr.org account. How you register depends on which product you own.