Getting Started ·
Updating Your Reveal Device in the MyReveal App
This guide explains how to update your Reveal Diamond Detector 2 device using the MyReveal App. Ensure you have created a user account and added your device to the app before proceeding with the update process.
1. Checking Device Connection
Before updating, verify that your device is connected to the internet. If not, connect it to a network.
- In the app, check if Connection Status: Available and Internet Status: Online.
- Ensure the Wi-Fi button on the device is solid green.
If Connection Status is Not Available:
- Check the color of the Wi-Fi button on your device.
- If you have entered the correct Wi-Fi details, press and hold the Wi-Fi button, then release it. Wait a while for the button to turn completely green.
2. Starting the Update
If Connection Status: Available and Internet Status: Online, and the Wi-Fi button is solid green, you can proceed with the update.
- Open the MyReveal App.
- Tap the Devices tab at the bottom of the screen.
- Select the device you want to update.
- Scroll down to the Software section.
- If a new update is available, tap Update Available.
3. Downloading and Installing the Update
- Review the new update details.
- If a new software version is available, tap Update Now.
- The update will begin. Do not turn off the device or disconnect it during this process.
- Once the update is complete, tap Restart.
- The device will restart, and the new update will be installed.
4. Post-Update Verification
- Return to the Home screen in the MyReveal App.
- Wait a few minutes and check that Connection Status: Available and Internet Status: Online.
- Confirm that the device is now running the latest software version.
By following these steps, you can easily keep your Reveal Diamond Detector 2 updated with the latest software version for optimal performance.
More from the Help Center
- How to Create An Account in the MyReveal App — This guide provides step-by-step instructions to create an account in the MyReveal App.
- Adding and Setting Up Your Reveal Diamond Detector 3S & 2S with MyReveal App — This guide provides step-by-step instructions to set up your Reveal 3S and Reveal 2S device with the MyReveal app. Follow the steps below to activate your REVEAL.
- Using REVEAL Diamond Detector and my.jtr in Your Language — This article covers how many languages REVEAL Diamond Detector can work in, and how to set this up as you set up your device.
- Analyzing with Reveal Diamond Detector 2S — This guide provides step-by-step instructions to conduct an analysis using the Reveal Diamond Detector 2S. Follow these steps to achieve accurate results and use the device correctly.