Refund Policy

Our Guarantee

At JTR, we stand behind the precision of our technology. If you are not entirely satisfied with your purchase, we’re here to help.

Returns

• You have 30 calendar days to return an item from the date you received it.
• To be eligible for a return, your item must be unused and in the same condition that you received it.
• Your item must be in its original packaging and requires the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment (credit card / PayPal). You will receive the credit within a certain number of days, depending on your card issuer’s policies.

Shipping Costs for Returns

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, contact us: