REVEAL 2S owners

Auto-detection is now available for your device.

Two programs are open for pre-order. Keep your REVEAL 2S and add auto-detection, or trade it in for a brand-new REVEAL 3S. Both programs ship before the end of the year — spots are limited and filled in order of receipt.

See the programs Compare

Eligibility

These programs are available to customers who purchased a REVEAL 2S through Stuller or JTR New York before May 28, 2026. Pre-orders open June 30, 2026. Not sure if you qualify? Email revealsupport@jtr.org and we’ll confirm.

Choose your path

Two ways to add auto-detection

Program 1

Auto-Detection Upgrade

$1,500split payment available

JTR upgrades your existing REVEAL 2S hardware and software at our New York service center. Your device gains full auto-detection capability for up to 40 loose diamonds per batch.

FulfillmentLate July 2026
Split payment$750 at pre-order
$750 when JTR contacts you to ship
Best forOwners happy with their 2S who want to eliminate manual fluorescence reading. Budget-conscious buyers and lower-volume operations where speed isn’t the priority.
Pre-order upgrade — $1,500
Program comparison

Which program is right for you?

Both programs add auto-detection. The difference is capacity, speed and whether you keep your current device.

Auto-Detection Upgrade
Program 1 · $1,500
Most capable
REVEAL 3S Trade-In
Program 2 · $2,750
Capability
Auto-detection (up to 40 loose stones)
Auto-detection (up to 100 loose stones)
Processing speedStandard
Ready for future jewelry auto-detection
Device & warranty
Device you receiveYour upgraded REVEAL 2S
Full warranty coverage
Logistics
FulfillmentLate July 2026
JTR covers return shipping

Both upgrades include auto-detection for up to 40 loose diamonds per batch. The 3S is faster and scans up to 100 loose diamonds at once — and that difference grows as JTR expands auto-detection to jewelry.

You ship once. JTR ships back.

For both programs, you ship your REVEAL 2S to JTR in New York — that’s the only shipping cost you pay. JTR covers the return shipment in full, whether that’s your upgraded 2S or your new 3S.

Before you pre-order

What to know

1

Spots are limited

Pre-orders are processed in order of receipt. Pre-ordering secures your place in the queue.

2

You don’t pay in full upfront

The second payment is only triggered when JTR contacts you to schedule shipping.

3

No forced replacement

Neither program makes the REVEAL 2S obsolete — this is an opportunity to stay current, not a mandatory upgrade.

4

No downtime

Your REVEAL 2S stays fully operational until JTR contacts you to ship. You keep working the whole time.

FAQ

Frequently asked questions

How do I know if I’m eligible?

You must have purchased a REVEAL 2S through Stuller or JTR New York before May 28, 2026. If you’re unsure, contact us at revealsupport@jtr.org and we’ll confirm your eligibility.

What does the upgrade actually do to my device?

The Auto-Detection Upgrade is both a hardware and software modification, performed at JTR’s New York service center. After the upgrade, your REVEAL 2S automatically classifies each loose stone as Natural, Potential Lab-Grown or Potential Simulant, with no manual fluorescence interpretation required. Batch size is up to 40 loose stones.

When will I be asked to ship my device?

JTR will contact you directly to coordinate shipping once your slot is ready. You ship your device at that point, and your second payment is collected at the same time. You are not asked to ship until JTR is ready to process your unit.

Can I use my device until it’s time to ship?

Yes. Your REVEAL 2S remains fully operational until JTR contacts you to ship. There is no downtime during the pre-order period.

What’s the difference in speed between the upgraded 2S and the 3S?

The REVEAL 3S processes batches approximately 2× faster than the upgraded 2S when auto-detection is active. For lower-volume operations the difference may be minimal; for higher-volume workflows the 3S delivers a meaningful throughput advantage — one that grows as JTR extends auto-detection to jewelry screening.

Is there a deadline to pre-order?

There’s no announced deadline, but spots are strictly limited and processed in the order they’re received. Pre-ordering as early as possible is the best way to secure your spot and your preferred fulfillment window.

Secure your spot in the queue

Pre-order today and lock in your fulfillment window. Questions about eligibility? Our team is one email away.

Pre-order upgrade Pre-order trade-in